"A two day training course for Successful sales people"

Duration: Two Days

Introduction

The selling process is a dynamic interaction between a professional salesperson and a client. The sales persons' main objectives are to learn about the clients' needs and determine how to help the client fulfill those needs , Being a successful sales person never happens accidently , You must have a process and skill set that can be used and adapted in any situation.

This two day training course provides sales people with all the fundamental selling skills and techniques they need to become successful sales people.

This course is interactive, fast-paced, fun, and full of tips & techniques that can be used immediately.

Course Objectives

Participants in the ESS Course learn about:

• Implement a Sale Process.
• Understand Client's Decision-Making Practices.
• Behaving Professionally and Establishing Credibility with Clients.
• Prospect for new Clients.
• Communicate and find Solutions for your Clients.
• Identify and successfully deal with Client Objections.
• Create an Effective Sales Presentation to influence the Client's Perceptions.
• Organize sales activities and better time management

Content & Outline

This outline can be modified to meet any of  your company’s   needs that has not been previously addressed.

Day 1

Introduction to Selling

What selling really is? , what it really isn’t?

Setting Goals For Learning And Application

Full Circle Of The Sales Process

Sales Culture And Terminology

Questions To Ask Before Selling

Questioning techniques / the power of questioning

Employ the face-to-face sales process of questioning, closing & handling objections

Simulation Activities Based On Participant Experience

Professional Sales Skills

Seven Principles Of An Effective Sales Person

Maintain Focus And Attitude For Win-Win

Identify customer needs by reacting as a consultant

Discuss Skills Required For Effective Sales Professional

Discuss Skills In Continual Development For An Effective Sales Professional

Communication Etiquette With Clients

Simulation Activities Based On Participant Experience

Day 2

Handling Clients

• Prospecting: Pursuit Of Customers And Buying Behavior
• Sales Calls Etiquette: Preparation To Follow-Up
• Making Personal Leads Via Networking
• Proactive Efforts For Your Client Needs
• Finding Solutions And Anticipating potential Objections
• Learn to understand the needs and attitudes of different buyer types
• personality types and dealing with different types of customers
• Simulation Activities Based On Participant Experience

Sales Communication Strategy

• Become Better listeners
• Identifying the customer’s emotional hooks
• Recognize opportunities to add value to the client’s business
• Handling Objections, Leaving An Impression
• Offer creative options for buyer’s problems, to add value to buying situations
• Closing The Sale and Follow Up
• Use post-sales call measurement to assess their own performance
• Simulation Activities Based On Participant Experience

Methodology

Variety of presentation methods will be used including short lecture-style, group discussions, role- plays, games, interactive learning and exercises.

Target audience

Sales Executives