This tool also addresses some other issues that may surface- such as learner resistance- in delivering the training solution. This checklist is a perfect first response to the manager who calls in to say “My team needs training on customer service skills”
Many online learners find the online environment new and disorienting. When they had a question in their face-to-face class, they simply raised their hand or talk to the trainer after class.
The following are 22 simple but powerful concepts you don’t usually hear at a train the trainer course that can really help you be more prepared and shine as a trainer.
From boomers to Gen Zers - know your virtual class generations
Having generational diversity on your virtual team or your virtual class provides different perspectives and ways of looking at today’s world.
Are you struggling to catch up with the shift from face to face to virtual training? are your training programs ready for the shift? Surely you will need to make some changes to make your content ready for the virtual classroom.
Getting to the root of an employee’s performance problem can be tricky. What the manager describes as a training problem may well be, for instance a motivation issue that training will not solve: Delivering a group “Team building” workshop will not resolve the problem of the bad apple hired to join the team.
Since 1998 Scitron Training has successfully provided it's customers all over the world with high quality training materials and ready to deliver courseware packages as well as delivery through our cadre of international highly experienced trainers and consultants.
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