A one day workshop

Introduction

In today’s world, business demands more than keeping your nose to the grindstone and your ear to the ground.

You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time

can damage your career. If you are newly appointed to a management position, or if you interact with people you

don’t know on a regular basis, this workshop can help you succeed. If you want to enhance and polish your

business image, or if you just want to avoid feeling uncomfortable in the corporate world, this workshop will allow

you to take a quantum leap forward in skill, sophistication, and confidence.

How you will benefit

• Finesse introductions-from shaking hands and using eye contact to remembering names
• Dress appropriately for every business occasion
• Feel more confident of your business communication in every situation
• Use your business cards wisely
• Perfect your handshake
• Communication etiquette and first impressions
• Understand dress code
• Dining Etiquette

Workshop Outline

How Business etiquette is crucial to your career

How to make a good first impression

Practical ways of remembering names

Business card etiquette

Dining Etiquette

Shaking hands

Deciphering Dress Code

What to include in a business wardrobe

Telephone and email Etiquette