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No matter how well you plan and prepare your training program’s courseware, presentation or training material that you are delivering, more often than not, something unexpected may happen. Sometimes what starts off as a terrific training session turns into a nightmare. Some human behavior, attitudes, or reactions are predictable. It is your job as a … Read more

It’s certainly not uncommon as a trainer to find yourself sometimes in sticky, disagreeable and intimidating situations in a training class. Some of these situations may be because of something you said or did as a trainer but often times it can be traced back to the participants themselves. Their personality and background sometimes plays … Read more

Sometimes you must go slow to go fast The importance of the opening of any training session, retreat or workshop cannot be stressed more. It simply sets the tone for whatever comes after. Just like beginning a conversation, this is the time to build a structure to support the training session and reach clear and … Read more

Getting management commitment to training, to ensure employees are allowed and encouraged to attend, and to support the transfer of training back to the work site can be quite a challenge. Even when the training is indicated by performance problems, and sometimes even when it has been requested by a manager, freeing up staff time … Read more

(Based on the 7 levels of Bloom’s taxonomy) This is an extremely helpful list of suggested action verbs to use when writing training objectives describing learning in terms of level of sophistication according to Benjamin Bloom’s taxonomy of objectives. If you envision Bloom’s ideas as a ladder, the lowest level, knowledge, addresses only recall and … Read more

Many training practitioners wear several hats, and are often analyzers, designers, trainers, and evaluators all in one. The first key principle, and cornerstone, of the North Carolina Certified Training Specialist course is: “Learner First, Situation Second, Content Third.” The tool below is the first item presented to novice trainers attending the course, and they are … Read more

Debriefing a game or activity is the point where the less skillful trainer may try to “save time” in the training day by cutting it short and moving on to the next item. Don’t do it. Don’t be that trainer. A lot has been written about properly debriefing interactive learning events for a good reason. … Read more

Getting to the root of an employee’s performance problem can be tricky. What the manager describes as a training problem may well be, for instance a motivation issue that training will not solve: Delivering a group “Team building” workshop will not resolve the problem of the bad apple hired to join the team. Trainers in … Read more

Are you struggling to catch up with the shift from face to face to virtual training? are your training programs ready for the shift? Surely you will need to make some changes to make your content ready for the virtual classroom. The following are 4 key considerations you need to keep in mind when identifying … Read more

From boomers to Gen Zers – know your virtual class generations Having generational diversity on your virtual team or your virtual class provides different perspectives and ways of looking at today’s world. Many factors, including family of origin, early life experiences, community involvement, parental support, technology, and world events during adolescence, just to name a … Read more