Business Etiquette

  • Duration: 2 Days
  • Audience: Business professionals and team members of all levels
  • Delivery methods outlined in trainer guide:
    Self-discovery and critique, group exploration and facilitator led discussion, games based learning, practical exercises, best practice theory exploration.

$249.95
$189.95

You receive a zipped file instantly upon purchase that includes the following in MS office format

What does the instant download package include exactly?

  • Trainer Guide (45 Pages).
  • Student workbook (38 Pages).
  • Slide deck (41 slides).
  • Call control process reminder cards.
  • Bonus activities ( 22 activities ).
  • Training support documents ( Training evaluation forms, 5 certificate templates, program outline).
  • Review game.

You will receive a secure link by email to download your purchase immediately after purchase.

Plus a Big Bonus!

22 activities to use with other training programs & training materials you have.

Power Point Review Game: Review the training materials you just covered and watch excitement rise as participants compete to answer questions in a series of exciting rounds.

That’s not all, The Power Point game is fully customizable so you can easily change the questions and create other versions and other games for other training courses and training materials you teach.

Overview

In many situations, your ability to handle yourself properly in today business world can sometimes outweigh even your technical skills. knowing what to do, when to do it, and how to do it with grace and style, will give you a competitive edge in your career. Business experts agree that good manners promote good business. This is how important business etiquette is. This two day training program will equip you with all the business etiquette and protocol knowledge needed to effectively conduct your day to day business with more confidence, know-how, grace and efficiency than before. Putting yourself and others at ease by showing more confidence and poise in different business settings.

Enabling objectives:

By the end of this training course participants will be able to:
  • Handle initial contact and business introductions professionally and confidently.
  • Create and maintain an impression of credibility, power and efficiency during business meetings.
  • Follow proper telephone etiquette and create a great first impression on callers with an upbeat energetic and cheerful tone.
  • Gain practical tips on handling the most important issues related to professional workplace attire.
  • Follow key guidelines of proper written communication etiquette.
  • Display proper attention to etiquette, protocol and manners of formal business dining.

Outline of topics:

Module 1 : Introduction to teamwork

Why companies have teams?

Defining a team.

Are we all pointing in the same direction?

Common team goals.

Module 2 : Business Meeting Etiquette

Are meetings a waste of time?

General business etiquette guidelines.

Arriving early and arriving late.

Seating etiquette considerations.

Module 3 : Telephone Etiquette

First impressions - Activity.

Preparing before you call.

Telephone etiquette and protocol considerations within a business setting.

Basic telephone etiquette.

Module 4 : Business Attire

First impressions - Activity.

Preparing before you call.

Telephone etiquette and protocol considerations within a business setting.

Basic telephone etiquette.

Module 5 : Business Correspondence Etiquette

Written communication etiquette guidelines

E-mail etiquette

Before you hit “Send”

Module 6: Business Dining Etiquette

Business meals pre-planning arrangements.

The seating dilemma.

The ordering dilemma.

Table set-up scramble - activity.

Handling formal dining mishaps.

Competitive review game - A Power Point Review Game Show for a high energy ending & to recap the covered training materials.

What does the instant download package
include exactly?

Slide Samples

For random slide samples, Click thumbnails below for larger images.
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Trainer Guide Samples

For random trainer guide samples, Click thumbnails below for larger images.
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Workbook Samples

For random workbook samples, Click thumbnails below for larger images.
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Business Etiquette

  • Duration: 2 Days
  • Audience: Business professionals and team members of all levels
  • Delivery methods outlined in trainer guide:
    Self-discovery and critique, group exploration and facilitator led discussion, games based learning, practical exercises, best practice theory exploration.

$249.95
$189.95

Why buy our Courseware Packages?

Big Value for money

Instantly get a comprehensive and well structured training courseware materials package that includes everything you will need to run a successful and professional training program:A comprehensive trainer guide, A comprehensive workbook, Power Point slide deck, Activity & Exercise sheets, Review game.

Fully customizable

Any modifications or customiation or pesonalization of the training materials to match your specific training objectives or specific needs of your participants can be easily made since you get all source files in Microsoft office format. You have the right to make any additions or even brand your training materials package with your own brand

Easily add to your own materials

Our Training packages are divided into modules where each module focuses on a specific topic which makes it easy for you to tailor or customize the training materials or add to your current training courseware materials.

Exercises, Games & activities to enliven and spirit-up your training delivery

Our training packages are packed with self-discovery activities, exercises and games focusing on specific learning outcomes to enliven your training delivery and energize your participants.

End your training with a fun & competitive review exercise

Each of our training packages includes a great bonus Power Point game show that was designed to be the grand finale of your training program and keep your participants engaged to the very end.

Download and get it instantly

Instantly download and get your training package immediately. After purchasing off our website you immediately get a link to download everything in a zipped file.

How to get our courseware packages

Professionally designed training materials delivered to your inbox with the following features

  • Fully Editable and customizable
  • No restrictions, full freedom to use
  • MS office format
  • Packed with activities , games and exercises
  • Very well organized and structured design documents
  • Engaging power point slide deck
  • Step by step comprehensive trainer guide
  • Competitive fun games and activities
  • Complete training course material package with all you need to run a great training including evaluation forms and certificates for participants.
  • Downloadable immediately
  • Get original source files
  • Engaging Innovative content
  • Based on latest training models and concepts
  • Specific job aids and useful forms to use back on the job (Selected training courses )
  • High impact visuals
  • Training materials that helps you create an engaging learning environment
  • Assessment tools (Selected training courses)
  • All documents in MS office format including trainer guide, slides, workbook, activity and exercise sheets and additional support tools.

Make Your Training "STICK"

One of the best ways to make training “stick” is to allow time for participants to review material that has been presented. In fact, material that has been reviewed by participants is five times as likely to be retained as material that has not. Reviewing allows participants to “save” the information in their brains. a great technique that promotes review is to always end your training program with a competitive review game, It's fun great way to end your training on a high note and at the same time give a great wrap up and reminder of all the learning points and key concepts of the training and can help you gauge how effective the learning process was.

Easily Add Fun, Excitement & Competition To Your Class

That’s why we add a new, exciting and competitive Power Point Review Game to each of our full training packages that you can use to easily review key questions from your training program by engaging your class participants in a fun, energetic competition and ensure your they stay engaged till the very end of your training. We believe so much in this review game technique that it became part of our training packages. Now each of our Full training packages includes a Power Point Game show competitive review exercise pre-packed with questions and answer. Just run the game and watch excitement rise as teams compete to answer.

Testimonials