Action verbs for writing training objectives

(Based on the 7 levels of Bloom’s taxonomy) This is an extremely helpful list of suggested action verbs to use when writing training objectives describing learning in terms of level of sophistication according to Benjamin Bloom’s taxonomy of objectives. If you envision Bloom’s ideas as a ladder, the lowest level, knowledge, addresses only recall and … Read more

World’s quickest training needs analysis

Many training practitioners wear several hats, and are often analyzers, designers, trainers, and evaluators all in one. The first key principle, and cornerstone, of the North Carolina Certified Training Specialist course is: “Learner First, Situation Second, Content Third.” The tool below is the first item presented to novice trainers attending the course, and they are … Read more

Debriefing games and activities properly

Debriefing a game or activity is the point where the less skillful trainer may try to “save time” in the training day by cutting it short and moving on to the next item. Don’t do it. Don’t be that trainer. A lot has been written about properly debriefing interactive learning events for a good reason. … Read more

Is it really a training problem?

Getting to the root of an employee’s performance problem can be tricky. What the manager describes as a training problem may well be, for instance a motivation issue that training will not solve: Delivering a group “Team building” workshop will not resolve the problem of the bad apple hired to join the team. Trainers in … Read more

Identify content appropriate for the virtual classroom

Are you struggling to catch up with the shift from face to face to virtual training? are your training programs ready for the shift? Surely you will need to make some changes to make your content ready for the virtual classroom. The following are 4 key considerations you need to keep in mind when identifying … Read more

Dealing with the different generations on your virtual team

From boomers to Gen Zers – know your virtual class generations Having generational diversity on your virtual team or your virtual class provides different perspectives and ways of looking at today’s world. Many factors, including family of origin, early life experiences, community involvement, parental support, technology, and world events during adolescence, just to name a … Read more

Formative Feedback for your Online Learners

Many online learners find the online environment new and disorienting. When they had a question in their face-to-face class, they simply raised their hand or talk to the trainer after class. In the online environment, you’ll have to create spaces for formative feedback and conversation to create dialogue between you and your online learners to … Read more

20 Questions to ask before starting any training program

This tool also addresses some other issues that may surface- such as learner resistance- in delivering the training solution. This checklist is a perfect first response to the manager who calls in to say “My team needs training on customer service skills” What is the performance problem you are experiencing? What are the symptoms that led … Read more