Consulting & Benchmarking

Established in 1998, Scitron has a team of Consultants based mainly in our North America, Middle east and Asia offices  but with regional enabling us to have a local understanding of clients’ requirements and Giving us global reach and diversity.These highly skilled professionals are comfortable working with all types of individuals from most senior managers to front line employees. providing scitron's core services :

Consulting
Learning and tailored course materials development
Evaluation and benchmarking

 

Consulting :

Scitron works in partnership with a number of the top International partner training providers from Europe and USA to ensure all deliverables not only match specific needs, but are also in line with strategic direction and key market drivers locally and globally.

  • Customer Experience Journey
  • Operational implementation
  • Process and service restructuring
  • Multi channel convergence
  • Change team culture, engagement and capability

 

Learning and development:

Through our own experience and through our impressive list of strategic partner international training providers, Scitron delivers world class

  • Comprehensive range of tailored training course materials and courseware packages
  • Certification and qualifications available
  • Bespoke and off-the-shelf training course materials and ready to deliver training courseware packages.
  • Flexible and scalable solutions

Scitron delivers world class training to impact sales, customer service, operational delivery and increased efficiency and effectiveness. Also, by delivering bespoke courses and working closely in partnership with clients, Scitron ensure they deliver the right solution every time.

  • Transforming people, supercharging performance, delivering customer service excellence
  • Developing leadership teams for next generation service
  • Increasing employee engagement, capability and skills
  • Accredited courses
  • From frontline staff to executive management, each course is tailored to measureable, specific impact and improvements

 

Evaluation, Benchmarking and Monitoring:

  • Framework development for skills and behaviours assessment
  • Online assessment and support tools for individual development
  • Benchmarking expertise.

About us

Since 1998 Scitron Training has successfully provided it's customers all over the world with high quality training materials and ready to deliver courseware packages as well as delivery through our cadre of international highly experienced trainers and consultants.

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